Shipping Policy - COLIFINE

Shipping Policy For colifinegobo.com

1. Delivery area
We support global delivery, covering the following regions:
- Standard delivery: China, the United States, European Union countries, Southeast Asia, the Middle East
- Special regions: Russia, South America, Africa (some remote areas may incur additional freight, please contact customer service to confirm before ordering)

2. Mode of transportation and timeliness
We usually choose express transportation methods, such as FEDEX,DHL,UPS, etc., usually 4-7 working days after the product is sent

Note:
- Effective from the time when the package ** leaves the warehouse **, excluding the customs clearance time
- Holidays (such as Christmas and Spring Festival) may cause delays

3. Freight calculation rules
- Free shipping threshold: Free shipping worldwide for orders over 150USD (DHL/FedEx/UPS)

4. Order processing and delivery
- Processing time : Delivery within 1-3 working days after payment confirmation (working days are Monday to Friday)
- Delivery Notice : After delivery, email ** tracking number and tracking link **
- Expedited Service : Pay $30 to upgrade to "Priority Processing" (shipping within 24 hours)

5. Customs and taxes
-Customs Clearance Responsibility :
- The buyer should provide the documents required for customs clearance (such as import license, tax ID)
- We will indicate the value of the goods in the waybill (according to the actual amount of payment), if you have any requirements for the declared price, please contact us
- Duties and Taxes :
- The recipient shall bear the import duties, VAT and other charges in the country of destination
- Some countries (e.g. Eu) may collect duties in advance (DDP terms need to be negotiated separately)

6. Handle abnormal packages
- Logistics delay : If it is not updated after 7 days, please contact customer service to start logistics investigation
- ** Package lost/damaged :
- Damage found before signing: take pictures on the spot reject and contact customer service for replacement
- Lost package: resend free of charge after confirmation by the logistics provider
- Address error: If the customer fills in the error resulting in return, need to pay the freight again

8. Contact us
If you have any shipping questions, please contact:
- Email: lucy13437438945@gmail.com
-whapsapp: +86-17608461331
- Emergency call: +86-17608461331

COLIFINE focused on LED advertising projection Light for many years. We are a professional manufacturer of LED gobos projectors, as well as steel, glass and full color gobos.Ours popular products include: Indoor/outdoor LED sign/gobo projectors, and large outdoor advertising projection light.logo projector For commercial, shopping malls, clubs, bars, industrial, warehouses, we have long-term cooperation with well-known brands, in order to best have service and quality Earn trust.

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WhatsApp: +86 17608461331

Tel: +86 17608461331

Email: lucy13437438945@gmail.com